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Job Details

« Back to Search Commercial Insurance Customer Service Representative
Miami Beach, FL

Salary: $50-55K + Commission
Date Posted: September 18, 2017
Job Type: Direct Hire
Job ID: 198171

Job Description

Commercial Insurance Customer Service Representative

Our Client is a local Independent Insurance Agency. We provide General Liability, Workers Comp, Property, Commercial Auto, Directors and Officers (D & O) and other Property and Casualty coverages. Most of our policies consist of being habitational related. We have an opening for Customer Service Rep/Account Executive. The ideal candidate(s) will have experience in Property, General Liability, Workers Compensation, and overall Property and Casualty. We are located in Miami Beach.


  • Ability to oversee and handle new business production and renewals
  • Interface, develop and maintain relationships with our clients and carriers
  • Review quotations with producers and negotiates terms and conditions
  • Analyze and underwrite the exposure through a comprehensive review of application information and supporting documentation
  • Adhere to Company specific underwriting authority, guidelines, rates, forms and documentation requirements
  • Enter and maintain data in Management System
  • Monitor book of business.
  • Respond to policyholders on coverage questions or other inquiries in a timely, professional manner, troubleshooting where necessary
  • Ability to set and manage priorities


  • Outgoing personality, with the ability to create working relationships with our retail agents.
  • Computer skills, including word, excel, outlook, and Applied Systems
  • Ability to multi-task
  • Ability to communicate extremely well, both orally and in writing.
  • Ability to learn and have a general knowledge of our insurance products so that incoming calls can be directed to the appropriate parties.
  • Ability to speak Spanish helpful however, not required


  • Self-directed and able to thrive in a dynamic environment.
  • Strong time management skills and ability to multitask
  • Excellent customer service / relationship building skills
  • 220 or 440 License

In return for your experience and expertise, we offer a competitive compensation plan based on experience and merits; Base Salary based on your individual experience, plus bonuses, Medical, Dental, 401k, and the opportunity to for growth and stability with a company that will challenge and reward you.