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Job Details

« Back to Search Call Center Customer Service Representative
Collierville, TN

Salary: 12.50+
Date Posted: January 30, 2018
Job Type: Temporary to Hire
Job ID: 202016

Job Description

 Customer Service Representative- Call Center

 

Pridestaff, a national staffing company, is seeking an enthusiastic Customer Service Representative to work on a temporary to permanent basis with our clients. The Customer Service Representative will work in a call center environment and receive inbound call from customers

 

Customer Service Representative - Call Center

 

Job Responsibilities

 

As a Customer Service Representative, you will be responsible for taking inbound calls from customers regarding products and service as well as provide general information regarding questions issues.

 

Additional responsibilities for the Customer Service Representative will include:

 

  • Answering in bound calls from customers in a professional manner

  • Researching information using multiple resources and route call to the appropriate resource

  • Provide customers with product and service information and resolve customers concerns and complaints

  • Enter customer information in the system and identify and escalate priority issues

  • Completing call log and producing call reports

  • Provide follow up customer calls when necessary

 

Customer Service Representative - Call Center

 

Job Requirements for the Customer Service Representative will include:

  • Minimum of 3 years experience in a call center environment 
  • Fluent in both Spanish and English (written and verbal) *Preferred*
  • Customer Service oriented
  • Ability to work in a fast-paced environment handling a high volume of phone calls

 

Must Submit Resume for consideration to MemphisAP@PrideStaff.com

Phone: 901-685-5578

 

Job Snapshot

Base Pay $11.50 - $14.00  /Hour
Employment Type Part-Time / Full-Time
Job Type Customer Service, Health Care, Other
Education None
Experience At least 3 year(s)
Manages Others No
Relocation No
Industry Healthcare - Health Services, Retail, Other Great Industries
Required Travel None