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Job Details

« Back to Search Customer Service Representative
Carlsbad, CA

Salary: $16.00 to $17..50
Date Posted: October 20, 2017
Job Type: Temporary to Hire
Job ID: 226508

Job Description

Customer Service / Order Processing Representative position available with a fun, dynamic company that is a leader in their field!

Temporary to Hire position

Job Duties:

  • Provide customer service support to accounts
  • Receive orders from clients via email, phone and fax
  • Answer questions regarding price quotes, order changes, adjustments, or cancellations
  • Confirm inventory and give shipping date/status to customers
  • Track orders and process RMA’s
  • Act as a liaison with internal and external contacts to expedite orders and meet deadlines
  • Provide the best service possible to customers

     

Requirements:

  • 2+ years of previous order management and customer service experience in a call center required
  • MUST have Business to Business experience
  • Proficient in Word and Excel
  • Fast and accurate typing skills
  • Excellent attention to detail
  • Excellent written and oral communication skills
  • Ability to effectively manage customer relationships
  • Multi-tasked with the ability to prioritize

Qualified candidates, please email your resume to carlsbad@pridestaff.com