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« Back to Search Bilingual Call Center Representative
Memphis, TN

Salary: $10.00 - $13.00 D.O.E.
Date Posted: January 29, 2018
Job Type: Temporary to Hire
Job ID: 253201

Job Description

Bilingual Customer Service Representative- Call Center

 

Pridestaff, a national staffing company, is seeking an enthusiastic Customer Service Representative to work on a temporary basis with our clients. The Customer Service Representative will work in a call center environment and receive inbound call from customers

 

Bilingual Customer Service Representative - Call Center

 

Job Responsibilities

 

As a Customer Service Representative, you will be responsible for taking inbound calls from customers regarding products and service as well as provide general information regarding questions issues.

 

Additional responsibilities for the Bilingual Customer Service Representative will include:

 

  • Answering in bound calls from customers in a professional manner

  • Researching information using multiple resources and route call to the appropriate resource

  • Provide customers with product and service information and resolve customers concerns and complaints

  • Enter customer information in the system and identify and escalate priority issues

  • Completing call log and producing call reports

  • Provide follow up customer calls when necessary

 

Bilingual Customer Service Representative - Call Center

 

Job Requirements for the Bilingual Customer Service Representative will include:

  • *Required - Fluent in both Spanish and English (written and verbal) 
  • Minimum of 2 years experience in a call center environment 
  • Customer Service oriented
  • Ability to work in a fast-paced environment handling a high volume of phone calls

 

Must Submit Resume for consideration to MemphisAP@PrideStaff.com

Contact Information:

Email: MemphisAP@PrideStaff.com

Phone: 901-685-5578

 

Job Snapshot

Base Pay $10.00 - $13.00  /Hour

Employment Type Full-Time

Job Type Customer Service, Call Center, Other

Education None

Experience At least 1.5 year(s)