PrideStaff | Job Details

Job Details

« Back to Search Customer Service Representative
Jacksonville, FL

Salary: up to $16.00/hr
Date Posted: October 2, 2017
Job Type: Temporary
Job ID: 269218

Job Description

Customer Service Representative

PrideStaff, a national staffing company, is seeking an enthusiastic Customer Service Representative to work with our clients. The Customer Service Representative will work in a call center environment and will make inbound as well as outbound call to customers.

Job Responsibilities

As a Customer Service Representative, you will be responsible for taking inbound calls from customers regarding products and service as well as provide general information regarding questions/issues.

Responsibilities for the Customer Service Representative may include:

  • Answering inbound calls from customers in a professional manner
  • Researching information using multiple resources and route call to the appropriate resource
  • Providing customers with product and service information and resolving customer concerns and complaints
  • Entering customer information in the system and identify and escalate priority issues
  • Completing call log and producing call reports
  • Providing follow up customer calls when necessary

Job Requirements

  • Excellent communication skills (both written and verbal)
  • Previous sales experience
  • Strong data entry / typing skills and computer skills
  • Experience selling products or services over the phone
  • Must be willing to submit to a background check and/or drug test

Join Us.

Company Overview

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.

As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you!