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« Back to Search Ocean/Air Import & Export Agent 
Doral, FL

Salary: $15.00-17.00
Date Posted: August 30, 2017
Job Type: Temporary to Hire
Job ID: 279658

Job Description

Ocean/Air Import & Export Agent 

PURPOSE 

The Ocean/Air Import & Export facilitates the daily operations of the FCL and LCL shipments imported into the US via air & ocean carriers.  The Ocean/Air Import & Export Agent is responsible for preparing files, distribution of documents, cargo tracking, billing and collection of funds while meeting or exceeding customer expectations. 

PRIMARY DUTIES & RESPONSIBILITIES

    •    Receive and update shipment status in a timely manner; issue shipment alerts

    •    Track and Trace Inbound Ocean & Air shipments

    •    Ensure timely delivery of cargo to customer

    •    Process documents and issue arrival notices timely and accurately

    •    Complete shipment accounting timely and accurately

    •    Create Import & export files

    •    Obtain and create quotes for shipments and source best method of transportation

    •    Work with brokerage to coordinate and monitor the release of goods from the carrier, customs or other government agency examinations that may be required

    •    Build relationships with all customers, other offices, overseas agents and service providers

    •    Review standard operating procedures to ensure compliance 

    •    Report irregularities in operations and new customer requirements to management for decisions on additional service requirements 

 

SKILLS ESSENTIAL TO THE JOB

Technical

    •    Windows Operating System 

    •    MS Office Applications (Outlook, Word, Excel and Access) 

Business

    •    High School Diploma or GED 

    •    Minimum of two (2) years’ experience in logistics/freight forwarding industry, preferred 

    •    Thorough understanding of ocean shipment documentation process, a plus

    •    Possess excellent data entry skills and customer service skills with the ability to grasp extensive knowledge whole dealing with a variety of people

    •    Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches

    •    Proven ability to handle confidential information with discretion

    •    Ability to multi-task and work independently

    •    Time management skills

 

Human Relations

    •    Self-motivated, with an ability to self-manage 

    •    Strong interpersonal/communication skills

 

ESSENTIAL PERSONAL ATTRIBUTES

    •    Energetic, with a positive attitude

    •    Self-confident and willing to take responsibility

    •    Strong written and communication skills