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Job Details

« Back to Search Customer Service Claims Adjuster
San Antonio, TX

Salary: $15 to $16/hr
Date Posted: September 21, 2017
Job Type: Temporary
Job ID: 282286

Job Description

Customer Service - Mortgage Insurance Claims

$15 to $16/hr DOE and immediate start with phone screen

Job Summary

Performs functions associated with processing mortgage insurance claims.


  • Identify proper carrier for claim assignments and sets up new claims in claims system.
  • Closes claims in claims system and enters claim payments based on carrier's’ instructions.
  • Track pending claims and communicate with other department to receive confirmation pending claim will be processed under lP policy.
  • Review and verify the checks prior to issuance to the lenders, borrowers, TPA to include preparing unusual circumstances such as stop-payments, voids, and reissued checks.
  • Handles incoming calls to assist lender, borrowers and TPAs with submission of new claims and providing status on existing claims.
  • Processes end-of-month reports, special queries, tracking claim acknowledgments and sends supplemental documents from PAs to carriers.


  • Some college courses in Business or related field or equivalent experience
  • At least six (6) months of insurance claims or related experience.
  • Mortgage insurance experience preferred.
  • Excellent organizational and analytical skills.
  • Must possess excellent written and verbal communication skills.
  • Able to operate basic office equipment including a 10 key calculator by touch.
  • Must be able to type 45 WPM accurately and have basic knowledge of word processing.


13 Full time schedules

5 Part time schedules

The ideal candidate would have insurance or claims background, but if not they do need to have exceptional customer service or administrative skills/experience as they will have contact with clients.   

Apply immediate at or call 210 807-6206!