PrideStaff | Job Details

Job Details

« Back to Search Patient Customer Service Representative
Carlsbad, CA

Salary: $13.50
Date Posted: October 20, 2017
Job Type: Temporary to Hire
Job ID: 282593

Job Description

A growing company in North county is looking for an Patient Representative - Medical Collections for established company in North County.

Hours: 8:30 am -- 5:00pm or 5:30pm - GREAT OPPORTUNITY!

RESPONSIBILITIES

Inbound calls
  • Talk with patients, clinic members, insurance reps, attorney offices, interpreters, collection agency reps and patient advocates on occasion
  • Make arrangements for payment -- payment plans
  • Collect credit card payments by phone
  • Explain benefits / Denials
  • Set expectations for a resolve of the account
  • Request authorization for release
Outbound calls
  • Call patients on outstanding balances over 90 days on aging lists
  • Make arrangements for payment -- payment plans
  • Collect credit card payments by phone
  • Explain benefits / Denials
  • Set expectations for a resolve of the account
  • Submit accounts for collections process
Requirements: 
  • Min 1 year of experience in a high volume call center
  • Min 1 year of experience in collections with proven track record


To apply please reply to this ad with your resume in MS Word format.