PrideStaff | Job Details

Job Details

« Back to Search Call Center - CSR - Inbound Calls
Gilbert, AZ

Salary: $13/hr to $15/hr DOE
Date Posted: September 26, 2017
Job Type: Temporary to Hire
Job ID: 282930

Job Description

Customer Service Representatives- Call Center - East Valley

Job Description

PrideStaff, a national staffing company, is seeking enthusiastic Inside Sales, Customer Service Representative, to work on a temporary to permanent basis with our clients. The Inside Sales, Customer Service Representative will work in a call center environment and will make inbound as well as outbound call to customers

Call Center - Customer Service Representative – Inbound

Job Responsibilities

As an Customer Service Representative, you will be responsible for answering inbound calls to customers regarding products and service as well as provide general information regarding questions issues.

Additional responsibilities for the Inside Sales Customer Service Representative will include:

  • Answering in bound calls from customers in a professional manner
  • Researching information using multiple resources and route call to the appropriate resource
  • Provide customers with product and service information and resolve customers concerns and complaints
  • Enter customer information in the system and identify and escalate priority issues
  • Completing call log and producing call reports
  • Provide follow up customer calls when necessary

Call Center - Customer Service Representative – Inbound

Job Requirements

As an Inside Sales Customer Service Representative you must have at least 1 years’ experience in a customer service role within a call center environment.  You must have excellent communication skills both written and verbal as well as effective listening skills.

Additional requirements for the Inside Sales Customer Service Representative will include:

  • Strong data entry / typing skills and computer skills
  • Experience selling products or services over the phone
  • A High School Degree or equivalent
  • A clear criminal background check and drug test
  • Must be age 18 or older

Call Center - Customer Service Representative – Inbound

Benefits

At PrideStaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Inside Sales Customer Service Representative a comprehensive benefits package!

Benefits available to the Inside Sales Customer Service Representative include:

·    Medical Insurance

·    Dental insurance

·    Competitive Salary

Call Center - Customer Service Representative – Inbound