PrideStaff | Job Details

Job Details

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Crystal, MN

Salary: $12.50/HR
Date Posted: November 2, 2017
Job Type: Temporary to Hire
Job ID: 285380

Job Description

PrideStaff is seeking Customer Service Reps!

As a Receptionist, you will be responsible for greeting and assisting vendors, customers, job applicants, and other visitors. You will answer incoming telephone calls, determining the purpose of calls and forwarding calls to appropriate personnel or department. You will also be responsible for heavy data entry and utilizing MS Excel.

Other responsibilities of the customer Service role include:

  • Data Entry of orders and inputting information into Excel
  • Retrieving messages from voicemail and forwarding to appropriate personnel
  • Taking and delivering messages or transferring calls to voicemail when appropriate
  • Answering questions about organization and providing callers with requested information
  • Welcoming on-site visitors, determining nature of business, and announcing visitors
  • Monitoring visitor access and issuing passes when required
  • Updating appointment calendars and handling scheduling duties
  • Receiving, sorting, and routing mail and publications
  • Maintaining fax machines, retrieving, and routing incoming faxes

Other requirements of the Customer Service role include:

  • Must have at least 2 years of recent Administrative Clerical experience
  • Must have advanced knowledge of Word, Excel, Outlook, and PowerPoint
  • Ability to work independently with minimal to no supervision
  • Must score high on Excel, Word, and Typing tests
  • Knowledge of clerical procedures and protocol
  • Must be willing to submit to a background check