PrideStaff | Job Details

Job Details

« Back to Search Insurance Authorization / Front Office
Fresno, CA

Date Posted: October 24, 2017
Job Type: Temporary
Job ID: 286519

Job Description

Insurance Authorization Clerk - Front Office

  • Initiates follow-up activities regarding open authorizations

  • Makes written and verbal inquiries to payors

  • Analyzes and problem solves account issues to full resolution

  • Provides support for inquiries from internal and external customers regarding account/authorization status

  • Maintains updated information on patient accounts

  • Handles internal and external customer inquiries regarding authorization status and insurance verification history

  • Performs eligibility verification on patient accounts as new insurance plans/carriers are identified; updates information on expired insurance plans/carriers

  • Researches issues off-line as needed with payor/physicians/ patient; conducts follow-up calls with customers, initiating conference calls between insurance carrier and patients to resolve customer concerns

  • Meets or exceeds key performance indicators measuring productivity, quality, and service level as defined by Senior Management

  • Additional team activities projects, and work flow as assigned

Required Skills:

  • Insurance Authorization

  • Front Office Experience

  • Customer Service

  • Phone Etiquette

  • Bubbly personality / positive attitude

If you are qualified and interested, please let us know!