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Johns Creek, GA

Salary: Up to $24,960 / yr DOE
Date Posted: November 7, 2017
Job Type: Direct Hire
Job ID: 286774

Job Description

Customer Service Representative - Insurance Industry

Location: Johns Creek, GA

Job Type: Full-Time

Flexible hours: 9AM to 4:30 / 5:00PM

Local insurance office is looking for a sharp, detail oriented, customer service professional who is interested in launching a career in the insurance industry.  Paid classroom training will be provided along with training to obtain your P&C license.

Responsibilities (include but are not limited to):

  • Take and resolve inbound calls from customers
  • Make outbound calls to customers to advise them on renewals
  • Process policy changes in the system
  • Respond to customer inquiries through appropriate mediums.
  • Attain performance level standards as outlined in performance objectives.
  • Build personal skill set by participating in in-house insurance / industry related courses / seminars
  • Stay current with relevant product(s).
  • Perform other duties as assigned.

Requirements (include but are not limited to):

  • Must have excellent organizational skills
  • Motivated self-starter
  • Attention to detail with demonstrated ability to self check work for accuracy
  • Must meet individual performance, metrics and goals
  • Must have above average written and verbal communication skills.
  • Must be open accepting feedback when offered to reach full potential 
  • Must be willing to submit to full background check and drug screen