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Job Details

« Back to Search Bilingual Customer Service
Santa Ana, CA

Date Posted: November 6, 2017
Job Type: Temporary
Job ID: 287190

Job Description

CALL CENTER~SANTA ANA:  BILINGUAL SPANISH A MUST

 PAY: $14.63 (plus $4.41 Government Health & Wellness)

We are looking for people to work a 6+ month project working FEMA's call center.  

Here are the details:

The call center will be open for 24 hours, offering 2 full-time and part-time shifts.  Full time is 40 hours a week and Part time is a minimum of 24 hours a week. 

Full time Shifts: 

  4:00  AM -  12:30 PM

11:30  AM -    7:00 PM

Part-time shifts: Minimum of 24 hours...open to combinations but they must remain the same throughout the assignment.

 MUST HAVE THE FOLLOWING SKILL SET:

FLUENT IN SPANISH - NO EXCEPTIONS

DUE TO BEING GOVERNMENT CONTRACT - NEED TO BE U.S. CITIZEN

Min 6 months exp in a call center environment 

Computer literate

Accurate Data Entry, minmum 5,000 KPH

Detail Oriented

Phone Etiquette

Good communication skills

Able to clarify information in a calm matter

Patient, kind, sympathetic and understanding over the phone 

IF YOU MEET THE CRITERIA AND INTERESTED, PLEASE SUBMIT YOUR RESUME FOR IMMEDIATE CONSIDERATION.