PrideStaff | Job Details

Job Details

« Back to Search Collections Representative
Buford, GA

Salary: $14 - $15/hr DOE
Date Posted: November 7, 2017
Job Type: Temporary to Hire
Job ID: 288019

Job Description

Collection Representative

Responsibilities:

  • Interacts with client’s Accounts Payable Department regarding status of payments in a fast goal oriented collections department.
  • Identifies areas of concern and provides effective problem resolution and suggestions regarding customers’ account status.
  • Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts – High volume customer calls, account adjustments, small balance write off.
  • Accountable for reducing delinquency for assigned accounts.
  • Tracks progress of accounts and updates via company data base for weekly aging report.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Qualifications:

  • 2-Years minimum Collections experience
  • Previous experience in customer interaction
  • Strong attention to detail, goal oriented
  • Experience with Excel a plus
  • Strong problem resolution and reasoning abilities
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities
  • Accounts Receivable knowledge/experience a plus