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« Back to Search Air Import Supervisor
Jamaica, NY

Date Posted: November 8, 2017
Job Type: Direct Hire
Job ID: 288329

Job Description

Our client is looking to hire an Air Import Supervisor to lead the Import department in all operational disciplines and ensure operational excellence, high productivity and customer satisfaction. This is an excellent opportunity with a large and well-established freight forwarder.

Responsibilities include but not limited to:

• Monitor timely responses to external/internal customers and other offices
• Complete all inbound moves
• Check all files for accurate documentation (Customs, operation and accounting)
• Assure complete billing of files in accordance with corporate KPI
• Prepare quotations, review customer profiles and rate structures
• Complete and update customer profiles
• Assist department head in training and education of the department staff and supervise cross-training
• Monitor vendors’ compliance with service standards and requirements as per contract terms
• Monitor proper filing and updating of all departmental records, i.e., tariffs, manuals, contracts, etc.


• Customer focused
• 3-5+ years of air import operations experience
• Able to work in a diverse environment and culture
• In depth knowledge of import processes
• Management experience
• Communication and interpersonal skills
• Excellent application skills and competence
• Team player


Salary commensurate with experience + benefits