PrideStaff | Job Details

Job Details

« Back to Search Customer Service Representative
Sparta, MI

Salary: $35000-$45000
Date Posted: January 9, 2018
Job Type: Temporary to Hire
Job ID: 295007

Job Description

We are currently searching for a motivated, customer oriented, and passionate candidate to join our client's team! The selected individual will enjoy a competitive salary, a strong company culture, and the ability to grow with an organization.

Summary/Objective 
To provide superior customer service by establishing a working relationship with existing and potential clients. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Handle general aspects of customer service 
  2. Assists in maintaining and monitoring electronic data for established customers.
  3. Monitors production order schedules and expedites delivery per customer requests.
  4. Operates inventory control software, word processing, and spreadsheet applications.
  5. Handle sales order processing
  6. Generates correspondence to secure additional customer information to resolve customer disputes.
  7. Maintains detailed files for documentation.
  8. Prepare Order Specification 
  9. Answers sales calls and provides information as needed.
  10. Processes change orders
  11. Prepare Order approvals 

Required

  1. Exceptional communication and interpersonal skills
  2. Detail oriented and organized
  3. 2-5 years  of related experience

Preferred  

  1. Knowledge of commercial printing, graphics, or specialty packaging
  2. Previous customer service experience for a manufacturing organization