PrideStaff | Job Details

Job Details

« Back to Search Scheduler/Administrative Assistant
San Jose, CA

Salary: $25.00
Date Posted: January 26, 2018
Job ID: 295797

Job Description

We are looking for a career minded, experienced customer service dispatcher who can take charge and get the job done. We have a highly dynamic and demanding service department that will challenge you on a daily basis. If you are a fast paced, problem solver, think-outside-of-the-box kind of person, we are interested in talking to you. We are looking for a long term team member. Someone who wants to continue to grow, learn, and help improve our service department. This is a fast paced job that demands unshakable multitasking skills and impeccable customer service skills. Construction industry experience is preferred, but not required. We will train the right person

You must be on time, reliable, and like to work in a fast paced, constantly changing, customer service oriented environment. Customer Service & Scheduling Experience

Required Duties will include (but are not limited to):

Scheduling approximately (8-15) projects per day based on drivers location and job load

Constant updating of job schedules and project files

Creating quotes, jobs and maintaining an extensive customer data base

Scheduling service calls, and installations

Work with operations staff for deliveries and installations

Work with managers and all other staff to complete projects

Creating and tracking all drivers paperwork

Organizing and processing previous day’s work

Addressing customer questions and concerns

SKILLS REQUIRED:

Above average customer service

Great attitude, willing to help others and go above and beyond

Willing to work in a team environment

Sage 100/Outlook/Excel/Word

Multi-line office phones

Impeccable organizational skills

Experience working in a Construction environment

Must clearly write and speak English (Bi-lingual English/Spanish is a plus, but not required)

Minimum of 35 wpm typed

Ability to be cool and collected under pressure

Must be able to quickly change tasks and direction, multitasking a MUST

Exceptional inter-personal skills

Strong and effective problem solver