PrideStaff | Job Details

Job Details

« Back to Search Dispatcher - 1st shift
Greer, SC

Date Posted: January 25, 2018
Job Type: Temporary to Hire
Job ID: 296982

Job Description

Dispatcher - 1st Shift

$14 to $16 DOE

7 am to 6 pm (on call after hours)

Airport area

 

Dispatcher Job Summary:   Schedule and coordinate the transportation of freight in order to meet the customer’s time sensitive needs in a safe manner.

Dispatcher Responsibilities and Tasks:

  • Plan, organize, and manage the work of the drivers to ensure that work is accomplished in a manner consistent with organizational requirements.
  • Prepare daily work schedules for drivers. 
  • Monitor driver personnel and equipment and utilization in order to coordinate service and schedules.
  • Provide and negotiate freight quotes for customers and brokers within the guidelines of company policy.
    • Understand company costs / truck costs in order to effectively manage freight rates.
  • Provide quality customer service to all of our customers.
  • Promote safe work activities by understanding company policies, attending company safety meetings and understanding driver hours of service.
  • Verify and resolve customer complaints.
  • Serve as a contact person for all drivers.
  • Monitor operations to ensure that drivers comply with company policies and procedures, safety rules and government regulations.
  • Analyze information and evaluate results to choose the best solution and solve problems.
  • Communicate effectively with supervisor, peers and drivers to provide relevant information.
  • Provide guidance, direction and motivation to drivers.  Including setting performance standards and monitoring performance.