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« Back to Search Reservation Agent
Ft. Lauderdale, FL

Salary: $15 per hour
Date Posted: February 5, 2018
Job Type: Temporary to Hire
Job ID: 298146

Job Description

Reservations Agent

--Answer incoming reservations calls as assigned, and placed outbound calls as assigned by supervisor

--Ability to deescalate calls and resolve customer complaints

--Ability to use multiple booking tools to make a complete travel reservation.

--Process booking, payment and documentation with attention to detail and accuracy

--Use retention strategies to reduce cancellations, including selling the value of current and alternate options

--MS Office with intermediate skills