PrideStaff | Job Details

Job Details

« Back to Search Collector
Houston, TX

Salary: $12.00 - $13.00
Date Posted: December 14, 2018
Job Type: Temporary to Hire
Job ID: 340229

Job Description

Candidate Profile

The ability to multitask

Understand the big picture and understand the entire collections process.

Ability to communicate with others effectively.

Excellent phone etiquette

Innovative, with the ability to strategize; think outside the box.

Skip tracing experience strongly preferred 

Prior Collections Experience is required!!!

Tactful

Self-Motivated Team Player

MS Word, Excel, and Outlook

Able to follow instructions and take direction.

Time management skills

Knowledge of Collections

Organized

Planning and strategizing

Job Description

  • Locate and monitor overdue accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Confer with customers by telephone about their accounts
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due or make arrangements for debt repayment or establish repayment schedules that the firm requires.
  • Persuade customer to pay taxes amounts by using methods that are available to the collectors. (Check by phone, E-Payment (Credit Card or E-Check)

Requirements: (must be able to….)

  • Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.
  • Talk to others to convey information effectively.
  • Understand written sentences and paragraphs in work related documents.
  • Manage one’s own time and the time of others.
  • Communicate effectively in writing as appropriate for the needs of the audience.
  • Be aware of others’ reactions and understand why they react as they do.
  • Understand the implications of new information for both current and future problem-solving and decision-making
  • Understand principals and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Bilingual is a plus