PrideStaff | Job Details

Job Details

« Back to Search Call Center Representative
Modesto, CA

Date Posted: March 12, 2019
Job Type: Temporary
Job ID: 346727

Job Description

Job Description

Pridestaff, a national staffing company, is seeking enthusiastic Customer Service Representative. This position will be in a call center environment and will make inbound as well as outbound call to customers.

Job Responsibilities

You will be responsible for making inbound and outbound calls to customers regarding products and service as well as provide general information regarding questions and issues.

  • Additional responsibilities for the Inside Sales Customer Service Representative will include:
  • Answering in bound and making out bound call to customers in a professional manner
  • Researching information using multiple resources and route call to the appropriate resource
  • Provide customers with product and service information and resolve customers concerns and complaints
  • Enter customer information in the system and identify and escalate priority issues
  • Completing call log and producing call reports
  • Provide follow up customer calls when necessary

Job Requirements

You must have at least 1 years’ experience in a customer service role within a call center environment.  You must have excellent communication skills both written and verbal as well as effective listening skills.

Additional requirements will include:

?        Strong data entry / typing skills and computer skills

?        Experience selling products or services over the phone

?        A High School Degree or equivalent

?        Must be age 18 or older