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PrideStaff Receives Inavero Award for Service Excellence

Posted on 05-1-2009

San Jose, CA Receives Inavero’s Highest Honor Based on Positive Reviews from Clients


PORTLAND, Oregon, and SAN JOSE, California, May 1st, 2009 —Inavero announced today that PrideStaff in San Jose, CA, received its highest honor for client service. San Jose, CA earned Inavero’s Platinum Award for Service Excellence by significantly beating staffing industry benchmarks for satisfaction.

 

Inavero’s survey systems are the only client feedback tools that provide a benchmark to industry averages and offer an independent, validated assessment of client service in the field of staffing. To become eligible for an Inavero award, the San Jose office underwent a rigorous client review process, with more than half of their clients taking the opportunity to evaluate the organization. “At least $25 billion is lost each year in client turnover in the staffing industry,” according to Eric Gregg, managing partner of Inavero, “By utilizing the Inavero feedback system, PrideStaff is proving to their clients how important their level of satisfaction with the organization is and that they welcome their feedback and the opportunity to improve.” Gregg notes that high levels of client loyalty can substantially improve a company’s bottom line by decreasing client turnover.

 

PrideStaff is committed to leadership in client service. “We are extremely proud to receive the Platinum Award for Service Excellence and take client feedback very seriously. We always aim to achieve excellence and the Inavero system has allowed us to make client focus actionable throughout the entire organization,” said Linda Donahue, Strategic-Partner/Owner of PrideStaff in San Jose.

 

Working together, PrideStaff and Inavero have established a system to continuously monitor and improve the quality of service provided to PrideStaff’s clients. For additional information on PrideStaff’s Platinum Award for Service Excellence, contact Linda Donahue or visit www.pridestaff.com. For additional information on Inavero’s client feedback system or service awards, contact Eric Gregg or visit www.inavero.com.

 

About Inavero
Inavero designs and manages the feedback systems that provide leading professional service firms with the information they need to increase employee and client retention, and in return, profitability of their businesses. The firm analyzes more than 100,000 staffing industry client and job candidate surveys each year and is the industry’s recognized voice for the measurement and improvement of client satisfaction.

 

Visit Inavero on the Web at: www.inavero.com.

 

About PrideStaff
PrideStaff is a Fresno, CA-based, privately owned company that has been serving the needs of clients since 1978. Our Mission, which drives everything we do on a daily basis, is to “Consistently Provide Client Experiences Focused on What They Value Most”.

 

For more information, contact:


Linda Donahue
PrideStaff – San Jose, CA
(408) 298-6775

 

Eric Gregg
Inavero
(503) 977-6295