QProcess
Quality assured.
Finding top performing employees is
one thing. Delivering them to you with exceptional service
is another. At PrideStaff, we created the "Q Process"
to guarantee that our service fulfills your highest expectations.
Understanding Client Needs
The Quality "Q" Process expectation form is completed
with our clients to define their expectations and for PrideStaff
to understand what meets and exceeds their expectations. Every
client's expectations are fully documented in our PASSkey
database.
"Q" Commitment of
Supplemental Employees
Before being accepted as a PrideStaff field associate, our
candidates must make a personal commitment to uphold our performance
standards.
Order Fulfillment
On Target – our exclusive performance-based candidate
selection process is used to develop specific, objective critieria
for your job requirements. Our proprietary PASSkey database
is used to identify top performing temporaries and direct
hire candidates that meet or exceed your On Target job profile.
Quality Assurance
| Day One: |
15-minute early arrival
Field Associates check-in
Four-hour performance confirmation
|
| Weekly: |
Productivity evaluation |
Measure Client Satisfaction
Each assignment ends with a survey of our performance and
your satisfaction.
Continuous Improvement
of the System
Your feedback drives enhancements to our procedures and systems.
We empower our PrideStaff teams to act on the feedback from
the surveys and determine how we should make improvements.
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