Leadership Team
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| Name: |
Tammi Heaton, ARM |
| Title: |
Senior Vice President & Vice President, Risk Management |
| Joined the Team: |
1997 |
Relevant Experience:
Ten years experience in insurance, consulting
with clients, both internal and external, to minimize the
overall cost of claims and increase profitability. Developed
and implemented processes for best practices that provided
established standard procedures for the entire franchise and
company-owned operations.
Experience as a California workers’ compensation claims
examiner. Interacted with all parties involved within the
claims process: attorneys, physicians, brokers and insureds.
Majority of experience focused on investigation, litigation,
negotiation and settlement of claims.
Developed internal cost allocation and alternative risk financing
programs.
Associate in Risk Management (ARM)
Personal Mission:
Ensure that we fulfill our legal and ethical obligations
to our employees and clients.
Provide our employees with a safe and healthy work environment.
Maintain and contribute to the overall profitability of the
company by minimizing risk through education and prevention.
Continue to find better ways to be proactive and mitigate
any potential loss to the company.
What I like best about being in the staffing industry:
Variety - there are never two days that are the same.
Secret of my success:
Always look at the big picture, but enjoy the small successes.
Be patient AS RESULTS come over time!
Favorite stress reliever:
Spending time with family and friends – especially
one terrific kid.
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