PrideStaff | Job Details

Job Details

« Back to Search Customer Service Representative
Tuscaloosa, AL

Date Posted: September 7, 2018
Job Type: Temporary to Hire
Job ID: 276605

Job Description

Immediate Opening for local Answering Service
  • Answers and routes incoming calls on a complex digital telephone system.
  • Performs database retrieval for directory information.
  • Provides information obtained from a variety of sources to field questions from the public regarding departments, phone numbers, operational hours, etc
  • Dispenses general information in person regarding the college when incoming call load allows.
  • Assists callers in identifying needs and then routing calls appropriately.
  • Places long distance calls for authorized college staff as necessary.
  • Updates and maintains personal copy of staff directory and other resources to ensure accurate dispensing of information.
  • Answers routine questions about telephone and voice mailbox operation on an occasional basis.
$9.00 per hour.