How to Hire Employees Who Will Stick With You in Good Times and In Bad

In today’s world, long employee tenure is a thing of the past. Staying with a company for 10, 20, or 30 years was the norm a generation ago; these days, it’s an anomaly.

And in fact, according to recent research from MetLife, 1 in 3 employees hoped to be working for a different employer last year and this figure was much higher when generation Y workers were considered.

That said, as one of the leading staffing agencies in Tempe, PrideStaff can tell you that you don’t need to sit back and accept this trend. There are steps you can take during the hiring process to help you recruit people who will be more likely to stay with you for the long-term.

Here’s a look at 4 of them:

Step #1. Evaluate a Candidate’s Personality.

Many times, hiring managers assess hard skills without giving nearly as much thought to soft skills and personality. This is a mistake!

In fact, the majority of hiring mismatches happen due to a lack of cultural fit, not because the candidate is lacking a certain skill set. That’s why it’s so important to ensure the candidate not only has the technical skills to do the job, but the right personality to mesh well with your company’s unique culture.

Step #2. Educate Candidates About the Company.

Ok, so you’re evaluating a candidate’s personality; but are you also giving them the information they need to evaluate whether your company is the right fit for them?

Again, we can’t stress enough how important cultural fit is when it comes to hiring right. That’s why candidates need to get an accurate sense of your company, so they can determine whether they’ll fit in.

One way to do that? Allow your top pick candidates to meet with and interview an existing employee to get a better sense of what working at the company is really like.

Step #3. Ensure They’re Properly On-boarded.

Expecting a new hire to hit the ground running without proper training and support is a recipe for failure. They’ll wind up frustrated and disengaged.

Instead, require that each new hire goes through a mandatory on-boarding process to ensure they have the information, resources, and support they need to get off to a great start at your company.

Step #4. Offer Great Perks.

Employees are generally more loyal to employers who offer perks they know they may not get elsewhere. These can include anything from the ability to telecommute to flex time to a paid gym membership. When you offer benefits that employees like – and use – they will be much more reluctant to leave your company in search of greener pastures.

Don’t Have Enough Time to Devote to Hiring Loyal Employees?

Let PrideStaff know. As one of the top staffing agencies in Tempe, it’s our job to take the hassle out of hiring for you. We’ll handle all the sourcing, screening, interviewing, and testing – so you can focus on other priorities and still get the loyal employees you need.

Contact PrideStaff today to learn more about how we can help you.

What to Do When a Bad Candidate Keeps Calling and Emailing and Texting

If you’re in charge of hiring at your company, you’ve undoubtedly come across this kind of candidate before. The one that looked great on paper, but flubbed the interview, and now won’t leave you alone…no matter how many times you ignore their phone calls, emails, and LinkedIn connection requests.

What’s a hiring manager to do?

First, face facts. You’ve got a persistent job candidate on your hands. And whether you like it or not, you have to deal with them, not just ignore the situation.

Why? Because as one of the top recruiting agencies in Phoenix , we know it’s unfair to the job candidate to string them along. If they have any inkling at all that they’re still in the running for the position, you must set them straight. Not doing so could have detrimental consequences. For instance, they could bad-mouth you and your company online to all their Facebook friends, harming your employment brand in the process.

So how do you go about telling a candidate you’re just not that “into them” – in a way that won’t make them flip out? Here are some tips:

• Lead with a positive. Everyone likes to hear positive reinforcement, including job candidates. So soften the blow by starting out with an honest compliment. If the job candidate had a good enough resume to get their foot in the door for an interview, then it hopefully shouldn’t be too hard to find something nice to say.

• Be straightforward. Don’t sugarcoat the fact that you aren’t going to be advancing the job candidate to the next stage of the hiring process. But do tell them why they’re not qualified for the job. And if they bombed the interview, chances are, they already know it.

• Ask for their feedback. Think of it this way. You have a ticking time bomb on your hands (a stressed out, desperate, and persistent job candidate), so you must diffuse the situation as quickly as possible. Giving them a voice – by asking them for feedback about the application and interview process – is the easiest way to do that. And you never know. You could actually learn something in the process.

There’s no doubt about it. It’s hard for hiring managers to deliver bad news. You want to be nice and thoughtful, not the mean hiring manager who rejects candidates and spreads discontent. However, you’ll actually gain more respect from a candidate – and have a positive impact on your employment brand – if you’re honest and timely with your response.

Don’t Have Enough Time to Devote to Hiring?

Let PrideStaff know. As one of the top recruiting agencies in Phoenix , it’s our job to take the hassle out of hiring for you. We’ll handle all the sourcing, screening, interviewing, and testing – and we’ll even handle all the bad candidates on your behalf – so you can focus on other priorities.

Contact PrideStaff today to learn more about how we can help you.

Job Seeker Finds Fulfilling Career Through PrideStaff

PrideStaff employee Diana Escobar talks about her experience working with Bob Daniel and the entire PrideStaff team to help her find a fulfilling and rewarding career in Las Vegas.  If you’re looking for a great career opportunity be sure to view our currently available top jobs in Las Vegas.

Tempe Resident Honored with PrideStaff Leadership Award

President’s Circle Award Given to Top Achievers in Growth

Tempe, AZ March 1, 2013 – Ann and Dave Gilbert, Franchisees/Strategic-Partners of the Tempe PrideStaff office, has been honored with a PrideStaff President’s Circle Award. The award acknowledges PrideStaff franchisees, account managers and company managers who have grown their staffing offices and exceeded revenue objectives for the year.

“We are so happy to have reached this significant achievement. We have our clients and job candidates in the local community to thank,” said Ann and Dave Gilbert, Franchisees/Strategic-Partners of PrideStaff of Tempe. “In a competitive industry like staffing, we at PrideStaff have prided ourselves on the fact that success results from listening to our customers, understanding their needs and developing creative solutions to the problems they face.”

As the top producers in revenue and profits, the PrideStaff President’s Circle Award winners were recognized at the organization’s annual meeting.

“Building a successful PrideStaff office with the kind of growth and profits that Ann and Dave Gilbert have achieved is outstanding,” says PrideStaff CEO George Rogers. “We’re pleased to recognize Ann and Dave’s hard work, tenacity and great business sense.”

“We will continue to work to the best of our ability to meet the needs of employers here in the Tempe community, and to place talented people with clients to improve their efficiency, control costs and get their work done.” the Gilberts added. “We are determined to continue living our Mission Statement:  Consistently provide client experiences focused on what they value most.”

For more information about PrideStaff, please contact Ann and Dave Gilbert at 408-467-3120.

About PrideStaff

PrideStaff was founded in the 1970s as 100 percent company-owned units and began franchising in 1995.  They are a national franchise with 44 offices operating nationally to serve over 2,500 clients. With 40 years in the staffing business, headquartered in Fresno, CA, PrideStaff offers the resources and expertise of a national firm with the spirit, dedication and personal service of smaller, entrepreneurial firms. For more information on our services or for franchise information, visit www.pridestaff.com.

PrideStaff’s Mission: Consistently provide client experiences focused on what they value most.

Tempe Staffing Firm Recognized as PrideStaff New Office of the Year

Tempe, AZ March 1, 2013 — The Tempe PrideStaff office has been honored with the New Office of the Year Award from PrideStaff. This annual honor is awarded to a newly opened PrideStaff office that has achieved the most outstanding results in revenue, growth, quality management and community involvement.

“I’m extremely proud of our entire team and what we’ve accomplished this year at the Tempe PrideStaff office,” says Ann Gilbert, Owner/Strategic-Partner of the Tempe office. “The Tempe business community has been extremely welcoming, and we are grateful for the chance to work with some of the most talented professionals in Tempe.  We look forward to providing quality temporary and direct hire staffing solutions to businesses in the Tempe area for many years to come.”

“The Tempe office has succeeded in growing its operation into an efficient, talented staffing resource,” says George A. Rogers, PrideStaff President.  “As a new office, PrideStaff’s Tempe local has exemplified our corporate mission of providing outstanding service while being highly involved in bettering the local community.”

For more information about PrideStaff, please contact Ann Gilbert at 480-467-3120

About PrideStaff

PrideStaff was founded in the 1970s as 100 percent company-owned units and began franchising in 1995.  They are a national franchise with 44 offices operating nationally to serve over 2,500 clients. With 40 years in the staffing business, headquartered in Fresno, CA, PrideStaff offers the resources and expertise of a national firm with the spirit, dedication and personal service of smaller, entrepreneurial firms. For more information on our services or for franchise information, visit www.pridestaff.com.

 PrideStaff’s Mission: Consistently provide client experiences focused on what they value most.

PrideStaff Makes Inavero’s 2013 Best of Staffing Client and Talent List

FRESNO, CA – PrideStaff, a leading national staffing franchise organization, today announced they have each been named to Inavero’s 2013 Best of Staffing™ Client and Talent List. Presented in partnership with CareerBuilder, the fourth annual Best of Staffing list provides the only statistically valid, objective, service quality benchmarks in the industry and reveals which staffing agencies are delivering exceptional service to their clients and job seekers.

This year’s client list highlights a growing divide among the industry’s leaders and laggards, and identifies PrideStaff as one of the best staffing agencies for companies to call when they are looking to hire temporary or full-time employees. In addition, being named to the talent list highlights PrideStaff dedication to job seekers and identifies PrideStaff as one of the best staffing agencies for job candidates to call when they are in need of employment.

“At PrideStaff, we place a strong emphasis on providing a remarkable client experiences for both the companies we work with and the talent we represent” said PrideStaff COO Tammi Heaton. “For the fourth consecutive year, our clients’ and candidates’ direct feedback about our service has earned PrideStaff the Best of Staffing honor.”

Less than one percent of all staffing agencies in North America receive the Best of Staffing award for service excellence. Utilizing the Net Promoter® methodology, the 2013 Best of Staffing Client winners achieved satisfaction scores quadruple the industry average. This stark contrast in scores is a clear indication that the firms who have earned their way onto the 2013 Best of Staffing list truly stand out for their service quality. PrideStaff received satisfaction ratings of 9 or 10 out of 10 from 76.6% percent of their clients, significantly higher than the industry’s average of 39 percent. 

“Few things are more important to companies than the employees you hire,” said Inavero Founder and CEO, Eric Gregg.  “The same holds true for candidates on their quest for employment. Staffing agencies have proven to successfully connect companies with regular and temporary employees. Since the end of the recession, the staffing and recruiting industry has created more jobs than any other single industry in the country**, yet so many companies and job candidates don’t take advantage of this expertise and resource. Our hope is that both companies and talent use the Best of Staffing lists as a benchmark to help select a staffing agency that can either secure the talent or employment opportunity they need.”  

®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors). 

**Bureau of Labor Statistics

PrideStaff’s Mission: Consistently provide client experiences focused on what they value most.

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld

PrideStaff Makes Inavero’s 2013 Best of Staffing Client and Talent List

FRESNO, CA – PrideStaff, a leading national staffing franchise organization, today announced they have each been named to Inavero’s 2013 Best of Staffing™ Client and Talent List. Presented in partnership with CareerBuilder, the fourth annual Best of Staffing list provides the only statistically valid, objective, service quality benchmarks in the industry and reveals which staffing agencies are delivering exceptional service to their clients and job seekers.

This year’s client list highlights a growing divide among the industry’s leaders and laggards, and identifies PrideStaff as one of the best staffing agencies for companies to call when they are looking to hire temporary or full-time employees. In addition, being named to the talent list highlights PrideStaff dedication to job seekers and identifies PrideStaff as one of the best staffing agencies for job candidates to call when they are in need of employment.

“At PrideStaff, we place a strong emphasis on providing a remarkable client experiences for both the companies we work with and the talent we represent” said PrideStaff COO Tammi Heaton. “For the fourth consecutive year, our clients’ and candidates’ direct feedback about our service has earned PrideStaff the Best of Staffing honor.”

Less than one percent of all staffing agencies in North America receive the Best of Staffing award for service excellence. Utilizing the Net Promoter® methodology, the 2013 Best of Staffing Client winners achieved satisfaction scores quadruple the industry average. This stark contrast in scores is a clear indication that the firms who have earned their way onto the 2013 Best of Staffing list truly stand out for their service quality. PrideStaff received satisfaction ratings of 9 or 10 out of 10 from 76.6% percent of their clients, significantly higher than the industry’s average of 39 percent. 

“Few things are more important to companies than the employees you hire,” said Inavero Founder and CEO, Eric Gregg.  “The same holds true for candidates on their quest for employment. Staffing agencies have proven to successfully connect companies with regular and temporary employees. Since the end of the recession, the staffing and recruiting industry has created more jobs than any other single industry in the country**, yet so many companies and job candidates don’t take advantage of this expertise and resource. Our hope is that both companies and talent use the Best of Staffing lists as a benchmark to help select a staffing agency that can either secure the talent or employment opportunity they need.”  

®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors). 

**Bureau of Labor Statistics

PrideStaff’s Mission: Consistently provide client experiences focused on what they value most.

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld

PrideStaff Tempe Earns PrideStaff’s “5 Star Award”

Tempe, AZ March 1, 2013 – Ann Gilbert, Owner and Strategic-Partner of PrideStaff’s Tempe office, is proud to announce that the PrideStaff Tempe office is one of only two offices in the United States to receive the 5 Star Award for 2012 from PrideStaff, Inc., a national staffing organization.

The 5 Star Award recognizes new offices with outstanding revenue growth within their first six months of operation.  The award was received at the PrideStaff Annual Conference in New Orleans, LA where PrideStaff franchise owners from across the country come together to review results, share best practices and receive training in a variety of fields related to owning and operating a full service staffing firm.

“At PrideStaff, we spend each day committed to the continued success of our franchisees like the PrideStaff Tempe office,” said PrideStaff COO Tammi Heaton.  “Our end goal is to match talented professionals with outstanding jobs throughout the country.  The Tempe office has done a tremendous job and we are pleased to award them this well-deserved honor.”

Gilbert joined PrideStaff in 2012 and opened her PrideStaff Tempe office in January 2012.  She has over 13 years of experience in the staffing industry.  Her experience with PrideStaff includes Strategic-Partner in Mesa, Arizona and Fresno, California.  Ann also held the position of Vice President – Field Consultant for the Home Office.

For information about Ann Gilbert, go to www.linkedin.com/in/anngilberttempe.  For more information about PrideStaff and its services, go to www.pridestaff.com.

About PrideStaff

PrideStaff was founded in the 1970s as 100 percent company-owned units and began franchising in 1995.  They are a national franchise with 44 offices operating nationally to serve over 2,500 clients. With 40 years in the staffing business, headquartered in Fresno, CA, PrideStaff offers the resources and expertise of a national firm with the spirit, dedication and personal service of smaller, entrepreneurial firms. For more information on our services or for franchise information, visit www.pridestaff.com.

 PrideStaff’s Mission: Consistently provide client experiences focused on what they value most.

Turn a Star Employee Into Your Next Great Leader

Finding great employees is hard enough. But when it comes to hiring great leaders, the task can seem downright impossible.

Sound familiar?

If it does, you’re certainly not alone. As top Phoenix recruiters, PrideStaff knows many companies have a difficult time finding people with the right mix of leadership abilities – along with hard skills – to bring on board at their companies as managers.

However, there is an easier way. And it involves developing your current crop of top-performing employees so they can attain future leadership positions within the company. While it certainly takes a thoughtful approach, it can also lead to a huge return on investment in the form of homegrown talent.

So where do you begin? Here are some tips to consider:

Make Sure Future Leaders are Challenged.
Push employees with growth potential past their proven skill level with stretch assignments. Force them outside of their comfort zones, while still giving them the support they need to succeed. Doing so will not only ensure they gain important expertise and perspectives, but even if they fail, they’ll learn valuable lessons from their mistakes.

Offer Future Leaders the Opportunity to Experience Different Jobs Within the Company.
It’s important for managers to understand how a company works from the ground up. That’s why enabling future leaders to rotate through different jobs can be so valuable. They’ll gain a new level of insight into how the company operates and the people who make it work each day.

Facilitate Networking for Your Future Leaders.
Whether your future leader is entry level or senior level, networking is one key to his or her success. So be sure to facilitate networking opportunities by introducing your future leaders to the higher ups and movers and shakers at the company. This will help to ensure that connections are made and relationships built not just with those inside their department, but across the board at the company.

Pair Future Leaders With a Mentor.
One of the best ways to expedite leadership development is by pairing a burgeoning leader with an existing one, or one that’s recently retired.

When you do, be sure to develop guidelines for the relationship – i.e. when mentors and mentees should meet, how often, and the goals of the relationship. Also, factor in time for the pair to get to know each other before jumping into a certain assignment or issue. Doing so helps build trust and respect between mentor and mentee.

Be Prepared to Fail a Little.
You may take all the steps above and still have some employees you thought were future leaders, but who simply didn’t make the cut during the development process.

That’s ok. Not everyone is meant to be a leader. And it’s better to know that now – before promoting someone into a leadership position – then when they’re already on the job.

Need Help Hiring Future Leaders?
If you do, give PrideStaff a call. As top Phoenix recruiters, we find and place highly qualified candidates for many critical business areas at leading companies throughout the area. And we can help you too!

Contact us today to learn more.

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