Twelve Years of Service Experience Excellence: PrideStaff Wins 2021 Best of Staffing® Client and Talent Diamond Awards

Twelve Years of Service Experience Excellence: PrideStaff Wins 2021 Best of Staffing® Client and Talent Diamond Awards

Diamond Award winners have won ClearlyRated’s Best of Staffing Award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from clients and job seekers.

PrideStaff, a national, franchised staffing organization, is pleased to announce for the eighth consecutive year that they have earned one of ClearlyRated’s Best of Staffing^®

Client and Talent Diamond Awards, after winning the Best of Staffing Client and Talent Awards at least five years in a row for providing superior service to their clients and job seekers.

“It takes an effective operating system, an unwavering commitment to the Central Oregon community, and a highly persistent team to achieve this award during a challenging 2020 year,” said Matt Ertle, Owner and Strategi-Partner of PrideStaff’s Bend office.

Each year, fewer than 1% of all U.S. and Canadian staffing agencies earn ClearlyRated’s Client and Talent Best of Staffing Diamond Awards. As the only nationwide, a commercial staffing firm in the U.S. and Canada with over $100 million in annual revenue to earn the Diamond Award designation for both client and talent satisfaction eight years in a row, PrideStaff is truly in a class by itself.

Winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are twice as likely to be completely satisfied than those working with non-winning firms. Candidates who have been placed by winning agencies are also twice as likely to be completely satisfied with theservices provided and cite higher levels of performance and engagement which ultimately leads to better employee retention.

“Winning Best of Staffing Diamond Awards is extremely meaningful to our organization this year, because they directly reflect the exceptional service experience we delivered for our clients and candidates during extremely challenging times,” said PrideStaff Co-CEO, Tammi Heaton.

“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else. It is my honor to celebrate and showcase the 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com!”

About PrideStaff

PrideStaff was founded in the 1970s as 100% company-owned units and began staffing franchising in 1995. They operate over 80 offices in North America to serve over 5,000 clients and are headquartered in Fresno, CA. With over 40 years in the staffing business, PrideStaff offers the resources and expertise of a national firm with the spirit, dedication and personal service of smaller, entrepreneurial firms. PrideStaff is the only nationwide, commercial staffing firm in the U.S. and Canada with over $100 million in annual revenue to earn ClearlyRated’s prestigious Best of Staffing Diamond Award eight years in a row highlighting exceptional client and talent service quality.

For more information on our services or for staffing franchise information, visit our website at www.pridestaffbend.com

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more here.

6 Tips to Build Up Your Resume and Get the Job

The foundation of a successful job search is an effective resume. The effort you put in up front will pay off by getting the attention of hiring managers and ensuring you are considered for the jobs for which you’re qualified. Build up your resume and get the job with these tips:

1. Strategically Include Keywords 

Review the job posting and make note of commonly used words and/or phrases. Since most online applications go through an applicant tracking system (ATS) which uses algorithms to filter out unqualified resumes, you must optimize your resume to make it obvious you meet the qualifications. Strategically include these keywords from the job posting throughout your resume so it doesn’t get filtered out. 

2. Focus on Readability

When hiring managers initially review resumes, it is often just a very quick glance. To prevent your resume from being rejected, focus on readability so it’s apparent within a few seconds that you are qualified. Format your text to include white space and use concise language to communicate your points. 

3. Catch Attention with Metrics

Stand out from the competition by supporting your qualifications with objective metrics. Avoid listing your previous job duties on your resume and instead, provide numbers or other statistics to demonstrate how well you performed them (i.e., “increased customer service satisfaction by X%” rather than “provided excellent customer service”) to catch the attention of hiring managers. 

4. Curate Your Content Based on Relevancy

Depending on the job, some of your qualifications may be more applicable than others. Don’t waste valuable space on your resume listing experience that has nothing to do with the job for which you’re applying. Curate your resume content based on relevancy for the job in question, such as by rearranging the order of your bullet points to highlight the ones that fit best, and removing anything that doesn’t strengthen your qualification. 

5. Write with an Active Voice

A strong resume requires strong, compelling language. Avoid using a passive voice (such as, “Responsible for…”) and instead, write with an active voice. Start your bullet points with verbs (such as “managed”, “oversaw”, or “prepared”) as a way to make it clear what you contributed to your previous employers in your role. 

6. Celebrate Your Achievements

Writing your resume is not the time to be modest about what you’ve accomplished in your career. Celebrate your professional achievements by highlighting in your bullet points any awards or recognition you received or credentials you earned that make it clear that you are a top performer. 

Make Your Job Search a Success

Find the right opportunities for your goals and skill set by working with PrideStaff Akron for your job search. We can help you find the openings that are the best fit for you and align with your career goals. Search our available jobs to learn more.  

Why Your Offboarding Process Can Actually Improve Employee Retention

Breakups are hard. It’s as true in business as it is in relationships. When employees leave, it can create an awkward situation. This is true no matter the circumstances, But managing the departure the right way can create significant value. Having a strong offboarding process can actually improve employee retention. At the same time, it can boost other aspects of your operation.

Given the potential importance of a well-managed offboarding program, it’s amazing how few companies actually have one in place. For instance, one study suggested that fewer than a third of organizations (29%) had a system to debrief outgoing employees.

That’s a mistake. Former employees provide a great source of information. By talking to them, you can learn a lot about your organization. You can better understand how you impact your workers, allowing you to make improvements at every level. With this intelligence, your offboarding process can improve employee retention.

Here’s how:

You Learn for the Future

The information you gain from a well-managed offboarding process can provide amazing insights. You can find out what your former employees really thought of your policies. This feedback can help you shape better structures for your current and future workers.

This can help you on several fronts at once:

Better Hiring: By quizzing your outgoing employees, you can learn what worked (and didn’t work) about their tenures with the organization. This can help you figure out a better fit going forward. You’ll have the information you need to target candidates for that position in the future.

Better Onboarding and Training: Think of offboarding as a bookend. The other side of this is the onboarding process. The data you collect on the way out will help you improve the process workers encounter on the way in. You can upgrade your training and fine-tune your onboarding.

Better Employee Relations: How can you connect better with your current workers? How can you communicate culture better? How can you maximize feelings of welcome, inclusion, and diversity? These questions (and more like them) can get answered during the offboarding interview. The replies will allow you to target your cultural development going forward.

You Boost Your Employer Brand

When workers leave your company, they don’t really leave. Their opinions of you continue to matter. With services like Glassdoor, former employees can air their feelings about your organization.

Make sure they have nice things to say. A strong offboarding protocol lets you shape opinions as your employee leaves. You give them a chance to discuss potential grievances and you show them respect even as they depart. This allows you to maintain good relations in the future.

These concerns matter because of the central position of employer branding in the modern recruiting process. Getting top talent requires a strong reputation. The views of your departed employees play a key role in establishing this.

You Show Current Employees That Everyone Is Valued

Don’t just think about your departing employee. Think about everyone else staying with you. How you treat people who are headed out the door signals something to your remaining workers.

Establishing a positive exit experience indicates to your remaining employees that you care about everyone who passes through your organization. It demonstrates a longer-term commitment and the desire for a deeper relationship. This, in turn, enhances your culture and bolsters your longer-term retention.

Having a well-structured offboarding process is part of a comprehensive approach to team building. Developing this overarching system gets easier when you have the right guidance. A partnership with a top staffing agency, like PrideStaff, allows you to maximize your recruitment and retention efforts.

Contact PrideStaff today to learn more.

How to Speed up Your Hiring Process…Without Hindering Results

Your team is seriously short-staffed. The last thing you want to do is cut corners on your hiring process, but you’re getting desperate. Your existing employees are doing the best they can, but they can only accomplish so much each day — and overtime costs are adding up fast.

What you might not realize is top staffing agencies in Las Vegas can help you fill open positions with the right people lightning-fast. Here’s a look at what you have to gain by allowing a staffing partner to assist with your hiring needs.

Three Ways to Hire Faster With a Staffing Agency

Full-Time Dedication to Filling Your Open Positions

You’re working hard to hire quickly, but competing priorities mean you can only commit so much time to the cause each day. This is a non-issue when you work with a recruiter because hiring your new employees is their full-time job. Since they’re able to work on your hiring all day, they can accomplish a lot in very little time.

Find Your Ideal Fit in Their Talent Pools

Staffing firms are known for their ability to quickly fill positions, and they’re able to do this because of their extensive contacts. Recruiters work hard to maintain talent pools filled with candidates interested in new opportunities. Some are actively pursuing new jobs, while others have a passive interest in making a move for the right fit.

Having this database at their fingertips allows your staffing partner to quickly identify any candidates who might be a great choice an open position on your team. If they’re able to find someone, this eliminates several steps in the process, saving you time and money.

Secure a Temporary Hire in the Interim

Some positions take a little longer to fill than others, but recruiters even have an answer for that. Instead of remaining short-staffed until your ideal new hire is found, they can provide you with a temporary staffer to join your team in the interim. This gives your team much-needed relief while allowing you to take your time finding the best person for the job.

Build Your Dream Team — and Fast

Needed to fill open positions on your team yesterday? PrideStaff Las Vegas is here to help you hire quickly, without sacrificing quality. Contact us today to learn about the services we offer!

Are Your Employees Burned Out? Here’s What to Do

In a time when nothing is certain, and there’s turmoil everywhere, it can lead to a high level of stress on your team. However, you still need your people to meet performance expectations and goals. How can you set them up for success? Here are some tips to help:

Look for signs of burnout.

Employees don’t always let you know when they’re burned out. If you’re suspecting it but not sure, a few signs to look for include: more mistakes, increased absenteeism, and irritability. If a once-strong performer is exhibiting these or similar symptoms, it’s often a sign that stress is too high and burnout is near.

Communicate with your people.

When you see signs of burnout, talk to your employees. You want to show them that you care for them beyond just getting the work done. Meet with each one individually and discuss their issues and concerns. Give them an opportunity to voice their struggles and work together to develop a solution.

Encourage stress relief.

When employees are overly stressed, they’re not going to be as effective. It’s why you need to help them cope, whether by suggesting a few vacation days off, working with them to achieve a more flexible schedule, or re-working their priorities and delegating some tasks to others. In general, please encourage them to take good care of themselves through diet, exercise, and sleep. A few small tweaks can make a big difference in their quality of life.

Promote a work-life balance.

If you have employees working from home, it can be difficult for them to set boundaries with their schedule. For instance, if they’re on their laptop at the kitchen table, they’ll be tempted to check their email and perform work-related tasks during their downtime. One way to avoid this is to suggest a separate work-from-home area. Creating an actual physical boundary makes it easier to stick to a defined work schedule, minimizing the chance for burnout.

Be clear about goals and expectations.

When employees aren’t clear about what you expect, it can lead to confusion, stress, and strain. That’s why it’s important to work with each team member to help them prioritize their work assignments and discuss what you need from them and when. When employees understand your expectations clearly, they will know where to focus, curtailing burnout.

Times are certainly stressful for everyone. However, when you’re more mindful of what your employees need and work to support them, you can help them navigate and come out ahead.

Do you need helping to add to your team to curb burnout?

Turn to PrideStaff. As a leading staffing agency serving Phoenix, we can give you more flexibility – without increasing your company’s overhead – through temporary and temp-to-hire services. Our solutions will take some of the burdens off your core people so that they can maintain productivity and your competitive edge. Contact us today to learn more!

Here’s How a Recruiter Can Help You Find a Career You Love

Searching for a job is tough, but you don’t have to go at it alone without support. A recruiter can be an extremely helpful resource to streamline your job process, as their responsibility is to identify top candidates for employers who are hiring. Learn more about how a recruiter can help you find a career you love:

Benefits of Working with a Recruiter:

Vested Interest in Success 

A recruiter’s job is to fill roles for employers, so it is a mutually beneficial situation for you to get hired. You can feel confident a recruiter will have a vested interest in your success. 

Expert Insight

It can be difficult to get honest feedback when job searching. A recruiter has expert insight into exactly what employers are looking for and can give you advice to market yourself most effectively as a candidate. 

Access to More Opportunities

Many employers opt to work directly with staffing agencies for their open positions, meaning these jobs are not posted to the general public. Working with a recruiter will provide you access to more opportunities you may not have otherwise been able to discover. 

How to Make the Most of Working with a Recruiter:

Clarify Your Goals

Know exactly what you’re looking for in a job and employer and communicate that to your recruiter. Clarifying your goals will ensure you are both on the same page and prevent them from wasting time by bringing up opportunities that won’t work for you. 

Convey Professionalism

Your interactions with your recruiter will heavily influence their perception of you and whether they want to recommend you to employers. Convey professionalism by always being polite and respectful when communicating, dress appropriately for interviews, and be responsive when they reach out to you with questions or opportunities. 

Take Their Advice Seriously

The success of working with a recruiter to find a career you love depends on you. If they give you advice or feedback, it’s important to be open-minded, take it seriously, and act on it. 

Maintain the Relationship

Timing is a crucial component of a job search. Finding the ultimate opportunity for you may require some patience. Maintain the relationship with your recruiter, even if they don’t currently have the right roles for you. Reach out occasionally and let them know if anything has changed with your goals and simply to keep in touch. 

Work with a Recruiter to Achieve Your Goals

Are you ready to connect with a recruiter to achieve your career goals? Turn to  PrideStaff Akron to work with a team you can trust to have your best interests in mind. We work with area employers to match them with top candidates for their open positions, from temporary to direct-hire. Search our current available jobs to get started. 

Follow These 3 Tips to Keep Your Temporary Employees Engaged

Temporary employees play a critical role in your company’s success. After all, you call on them when you’re in a pinch: Your seasonal workload is overwhelming, a customer deadline is looming, or a business-critical employee is suddenly absent or has resigned. And, they show up ASAP, prepared to hit the ground running. So, it’s not only important to bring them up to speed quickly, but remember: they may also be candidates for a full-time role in the future. Regardless, you want them to have a positive impression of your company, as they spread the word among their peers and contacts.

For all these reasons and more, you need to keep your temporary workforce members engaged. These three tips will help:

Provide robust onboarding and training.

Start engagement with temps – as you should with full-time employees – at the first point of contact with them. This is especially helpful if a person will be working remotely or at a satellite site. Throughout their tenure at your company, starting there, use interactive communication to make them feel comfortable and at home.

Make them feel like part of the team.

Temporary employees may feel like outsiders. The more interaction they have with their FTE coworkers, the better.

Give them credit and recognition.

Recognition motivates people and gives them a sense of pride, accomplishment, and ownership. Engaged employees understand that their work is vital, and they appreciate knowing they are part of your organizational success.

To meet your staffing needs in administration, customer service, IT, accounting, finance, legal support, healthcare, and production in the Central Valley region, consider a partnership with PrideStaff Modesto. We’ll help you identify and quickly meet all your talent acquisition requirements: temporary, temp-to-hire, and direct hire. Contact us today to learn more.

Is The Only Way to Get a Better Work-Life Balance Through a New Job?

Fully two-thirds of workers say they don’t have a proper balance between their home lives and their office responsibilities. If you find yourself in that category, it can strain your family life, create significant stress and even lead to health problems. You need to rebalance your priorities.

But how do you get this done? Is a drastic approach your only option? Is the only way to get a better work-life balance through a new job?

The short answer: “no.” Plenty of ways exist to fix an unsustainable work-life balance short of finding another employer. Here are a few steps you can take:

Create Boundaries

Before the internet and the work-from-home revolution, workers created a starker division between home and the office. People could turn work off at quitting time, only to pick it up again on their next workday.

Things have changed. Now, workers find it hard to define a separation. Still, to get a good work-life balance, you need to take a retro approach. Get back some of that old partition between your 9-to-5 and your home life.

Achieving this goal requires boundaries. Set aside time entirely devoted to outside interests – family time, hobby time, time to just relax in front of Netflix, etc. Stay disciplined about these limits.

Don’t Feel Guilty About Vacation Days

An unbalanced work-life equilibrium doesn’t just come from external causes. Sure, your boss and you’re your coworkers can exert some peer pressure. But a lot of the push comes from you. You start to feel guilty about cashing in vacation days or even taking time for yourself in your off-hours.

Don’t feel guilty. A strong work-life balance ultimately makes you a better employee. You are more rested and relaxed, allowing you to increase your productivity. At the same time, you limit the risk of burnout, meaning you’ll be ready to contribute over the long haul.

Have a Heart-to-Heart with Your Boss

Don’t suffer alone. If you’re having trouble establishing a stable relationship between your work life and your home life, you should look around for allies. You might need help to restore balance.

If so, turn to your boss. They are best positioned to fix the problem. They can help you create a manageable schedule and minimize the amount of stress you have to bear.

Consider Your Options

Of course, you might need to seek out other employment opportunities if your work-life structure gets too skewed. Sometimes, the situation can’t be salvaged. Better to start looking for a more sustainable arrangement than to suffer indefinitely.

There’s good news, though. You don’t necessarily have to change employers. Often, you can switch to a new schedule or a new role in your current organization. Again, a conversation with your boss could lead to a solution.

Still, if you have gone as far as you can go in your current job, you do have other options. By contacting a strong staffing agency, like PrideStaff, you can find out other positions that better suit your lifestyle.

Contact PrideStaff Bend today to discover your best work-life mix.

Common Phone Interview Questions All Applicants Should Prepare For

You’ve just scheduled a phone interview for a job you’re really excited about, and you want to make a great impression. If you’re working with a temp agency, Las Vegas recruiters will always emphasize enough the importance of preparing for a phone interview.

Many candidates make the mistake of considering it a mere formality, but that isn’t the case. If you don’t ace the phone interview, you won’t be invited to the next round. Here are a few questions you’ll want to include in your preparation because they’ll likely be asked.

Four Common Phone Interview Questions

Walk me through your resume.

The interviewer will obviously have your resume in front of them, so they don’t actually want you to read it verbatim. Instead, this question is used to learn why you’re interested in the job and believe you’re the right choice.

It’s possible you’ll be talking to someone from HR, instead of the hiring manager, who doesn’t have intricate knowledge of the position. This will help them better gauge your fit for the role.

Why are you looking for new opportunities?

The reason why you’re looking for a job can be telling, so choose your words carefully. Speaking poorly about your current job or employer will ensure you won’t score an in-person interview. For example, instead of revealing your job is boring, say you’ve enjoyed the position, but you’re looking for a fresh challenge.

If you were laid off or fired, you’ll also need to be honest. Briefly explain the situation, maintain a positive attitude and move on.

What challenges are you looking for in a new job?

Asked to determine your fit, your response should highlight both your qualifications and interest in the position. Review the requirements of the job when formulating your response, so you can highlight your most applicable skills and desire to use them. This will help the interviewer envision you in the job — and excelling at it.

Describe your ideal work environment.

Company culture is a huge part of job satisfaction, so the interviewer wants to figure out if their work environment is a place where you would thrive. This question can be a bit tricky, unless you already have insights about the work environment, so try to stay neutral. Explain that you’ve experienced several types of settings and can easily adapt to the company’s style.

Find Your Dream Job During the Pandemic

Need help finding a job you’re passionate about amid the COVID-19 crisis? PrideStaff Las Vegas is here to guide your search for the perfect fit. Contact us today to get started!

7 Benefits of Hiring Bilingual Employees

If your staff only consists of native English speakers, you could be missing out on a major customer service opportunity – approximately 67.3 million people in the United State speak a language other than English, according to the Center for Immigration Studies. Check out these seven benefits of hiring bilingual employees:

1. More Business Possibilities

Having employees who can speak additional languages opens up the possibilities for your customer base. The more demographics you can cater your products and/or services to, the more business opportunities you will have to generate more revenue. 

2. Better Customer Service

It is likely that your existing customer base consists of people who either don’t speak English or who may speak English, but isn’t their native language. By having bilingual employees, you can provide better service to these customers by being able to communicate with them in the language they feel most comfortable in, especially for explaining detailed or complicated situations. 

3. Stand Out From the Competition

Making it a priority to hire bilingual employees can be a strategic business decision. It can serve as a unique value proposition (UVP) or a differentiating factor that makes your organization stand out from the competition and can make customers more likely to choose it above others offering similar products and/or services that don’t cater to other languages besides English.

4. Demonstrates Commitment to Inclusivity 

If one of your company’s core values is related to inclusivity, having bilingual employees on staff sends a clear message that you are not just paying lip service. It demonstrates an authentic commitment to inclusivity, which can help you build a strong brand as both a business and an employer. 

5. Encourages Brand Affinity

People often make their decisions on which companies to give their business to based on emotion. Even if you don’t necessarily offer the lowest prices or other competitive factors, customers may still be loyal to your company if they have a deep personal connection, such as through outstanding service or shared values – both of which can be encouraged by serving non-English speakers. 

6. Increased Efficiency

Bilingual employees also have the added benefit of additional productivity. A study from Northwestern University found that the brains of bilingual people process information more efficiently. This is likely due to their brains being conditioned to switch back-and-forth between different languages depending on the situation, making the cognitive process quicker. 

7. Organically Facilitates Diversity 

Building a team that consists of different perspectives helps with creative brainstorming and better decision-making. Committing to seeking out bilingual candidates organically facilitates diversity in the workplace, and increases the chance of attracting underrepresented populations to apply to work for your company, as it will be clear they have a path forward. 

Land Top Talent with PrideStaff

Attract candidates with the expertise you need for your available positions by working with experienced staffing firm PrideStaff Akron. Our recruiting experts will evaluate candidates to match you with the prospects that fit your needs. Contact us to learn more about our services.