Dos and Don’ts for Your First Day of Work

Being the new kid at work is both challenging and exciting. On your first day, you’ll be faced with difficulties as well as opportunities. Your goal is to make the most of both. Here are some dos and don’ts to get you off on the right foot, so you make a great first impression and [...] Read More

How to Have a Successful Career in 2018

There’s a good reason why January is the busiest job search month of the year. Companies tend to be hiring, and for many people, it’s time to take stock in their lives and consider a new direction. Most people change jobs 10 to 15 times during their working lives. There’s no reason you have to [...] Read More

How to Win the Holiday Job Search!

Looking for work between now and the end of the year may seem daunting, especially when you have to contend with the business of the holiday season (relatives, travel, gifts, food, more food…). So how do you both fend off questions from well-meaning but stressful inquiries, and how do you manage to find a quiet [...] Read More

Red Flags to Look for at a Job Interview

Deciding whether to accept a job offer, or proceed to the next level of a company’s hiring process, is up to you. During an interview, remember: You are evaluating an employer just as much as they are evaluating you. Keep Your Eyes Open Pay close attention during your interview, not just to the verbal messages [...] Read More

How a Mock Interview Can Get You Your Next Job

If you want to do well on your next interview, go with the tried-and-true motto, “Be prepared.” And what better way to prepare than by doing a mock interview beforehand? The more you can make it like the real thing, the better you’ll do when the time comes. In order to best prepare, take these [...] Read More

The Secrets to a Great Phone Interview

Companies use phone interviews as their initial screen of candidates, so they can determine which ones will be invited in for a face-to-face meeting. Often, phone interviews are prearranged, but it’s possible you may receive a surprise call. Either way, the key to success is being prepared. Helpful Tips Preparation for a phone interview is [...] Read More

The Best Way to Deal with Condescending Co-workers

We’ve all dealt with difficult co-workers before, but how do you handle it when someone frequently patronizes you, talking down to you instead of treating you as a colleague? The problem often arises that the person comes off as friendly or “helpful” on the surface but in reality, acts passive-aggressively. So how do you deal [...] Read More

How to Craft the Perfect Call Center Resume

As a call center job candidate, an effective resume ensures your search process reaches the next level of success: being contacted for an interview with a prospective employer. Your resume must illustrate your skills in customer service at the highest level. It should demonstrate your strong working knowledge of relevant practices, policies and procedures, as [...] Read More