Work For a Company at the Top of It’s Game
PrideStaff and EdFinancial have teamed up to connect talented job seekers with essential roles in the student aid sector.
We are looking for customer-focused individuals ready to make a difference in a fast-paced, professional setting. Start your journey with EdFinancial and help us simplify the student loan experience for borrowers nationwide.
BPO Customer Service Representative
Come grow with us. Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 months of consistent of consistent job performance, subject to company policy, business needs and ongoing performance standards!
- Handle customer inquiries via phone, chat, and email
- Deliver clear, accurate information and solve problems efficiently
- Ensure customer satisfaction while maintaining compliance standards
- Collaborate with teammates and leaders who want to see you succeed
Medfinancial EBO-Financial Advocate
Medfinancial is a fast-growing company that provides excellent customer service to our healthcare clients and their patients who are seeking to resolve their healthcare obligations. You will work with patients, hospitals, physician groups and will acquire a lot of great experience in customer service, financial counseling, and healthcare collections.
- Financial Advocates are on the phone throughout the workday with some back-office responsibilities.
- Counseling patients on their healthcare invoices for collection purposes.
- Answering inbound calls,
- Completing manual outbound calls
- Working on outbound auto dialers.
- Additional duties as assigned to meet our company objectives of customer service in a patient centric manner.
- Excellent written & oral communication skills with an attention to detail.
Benefits upon hire
- Tuition reimbursement
- Ability to work remotely
- Leadership development programs
- Work-Life Balance: 11 paid holidays + generous PTO
- Supportive Leadership: We invest in your training, development, and success
- Culture of Care: Collaborative teams, open communication, and a welcoming environment where your voice counts.
