What is the value of On Target?
On Target minimizes mistakes in the temporary staffing process. By developing objective performance benchmarks and then evaluating candidates against those standards, PrideStaff can greatly increase the probability of successful temporary employees.
Is On Target a lot of work?
For us it is…for you, not so much. We take care of documenting job profiles, interviewing current employees, conducting job shadowing analysis and administering all benchmarking evaluations. We also provide an orientation for and feedback to your current employees, so they will feel comfortable and excited about the process. All we ask for is a small amount of time from supervisors and current employees to provide the data we need. Once the process is completed, we never have to repeat it unless your job profile changes.
Do you use On Target for every job order?
On Target is primarily designed for clerical, data entry, customer service and call center positions, assuming there is enough lead time. The program works best when there are three or more people in the same job function. We’ve also developed job profiles for a variety of positions, which provide standards for lower volume staffing needs.
Who do you benchmark?
That’s up to you. Our goal is to understand your Minimum Acceptable Performance (MAP) levels, so we recommend taking a cross-section of your employees, not just top performers.
What if my employees don’t do well on the tests?
This is common and helps us thoroughly understand which skill areas are most important to a given position, and what level of proficiency is required. However, we want your employees to feel comfortable, so we work closely with you to ensure that everyone understands what to expect from the tests.
What types of jobs do you benchmark?
On Target is primarily designed for clerical, data entry, customer service and call center positions.
Our jobs are very unique; can you benchmark what’s important to us?
We utilize more than 500 different evaluation criteria in our benchmarking process. However, if required, we can work with you to develop custom tests to evaluate the unique aspects of your business.
What if I need someone in a rush?
We recognize that some staffing situations require immediate response. In these instances, we’ll put our team’s experience to work to help you find a suitable candidate as quickly as possible.
Does On Target really make a difference?
97% of hiring managers using On Target have given the program top ratings for first time fills. Our clients claim that On Target improves morale, increases productivity and reduces turnover.
Do you have to be a big company to use On Target?
No, how we apply On Target to your business will depend upon the number of people you need for the position(s) to be profiled. In all cases, we will meet with you at your location to develop each job profile and select the most appropriate method for creating your benchmarks.