The Watercooler

The Watercooler Blog is full of workplace tips and trends related to employee retention, engagement, interviewing and more. The Watercooler is frequently refilled, so gather ‘round often.

Create a Winning Cover Letter for Customer Service Positions

The importance of one’s resume tends to be well understood, but cover letters often don’t receive the same amount of prioritization. Even if a company doesn’t require a cover letter, opting to not include one is giving up an opportunity to stand out from other candidates and leave a positive impression. This is especially true [...] Read More

Should You Consider Getting Certifications for Your Role as a Tow Motor Operator

A tow motor operator, also commonly referred to as a forklift driver, has an important role in industrial workplaces as it requires the ability to use industrial machinery for transporting heavy and large materials safely, accurately, and timely. If you are considering this line of work, becoming officially certified has a variety of professional advantages. [...] Read More