The Watercooler

The Watercooler Blog is full of workplace tips and trends related to employee retention, engagement, interviewing and more. The Watercooler is frequently refilled, so gather ‘round often.

Exploring the Rewards of Being a Customer Service Representative

Customer service representatives play critical roles across most industries and help with inquiries, complaints, and any other assistance customers may need as they do business with a company. If you are considering this line of work, it can have a variety of professional advantages. Check Out the Benefits of Being a Customer Service Representative:   [...] Read More

Supporting Akron’s Economy: The Important Role of Manufacturing

Manufacturing is at the core of Akron's economy, both historically and currently. Although Akron was once known for being the "rubber capital of the world," it has only continued to flourish in the manufacturing sector and expanded to offer a wide variety of opportunities that contribute to the overall economic strength and stability of Akron. [...] Read More