The Watercooler

The Watercooler Blog is full of workplace tips and trends related to employee retention, engagement, interviewing and more. The Watercooler is frequently refilled, so gather ‘round often.

The Vital Role of Clerical Positions in Akron’s Business Success

Clerical work is the foundation of a workplace. Administrative tasks, such as bookkeeping, setting appointments, and responding to inquiries, allow all positions in an organization to complete their work in an efficient manner. Clerical professionals also tend to have the most public-facing roles and can significantly influence the perception of a company by clients and [...] Read More

Excel in Your Account Manager Role Through Effective Communication

Account managers are a crucial part of a company’s success, as they are the direct point of contact with clients utilizing its products or services. Communication skills are essential in developing client relationships and ensuring their satisfaction, which in turn can drive business growth through continued partnerships and increased revenue. Excel in your account manager [...] Read More