The Watercooler

The Watercooler Blog is full of workplace tips and trends related to employee retention, engagement, interviewing and more. The Watercooler is frequently refilled, so gather ‘round often.

4 Reasons You Should Consider Hiring Temporary Employees

  • May 15, 2020
  • Posted in News
As reported by the Associated Press, approximately 17 million people currently work as temporary workers, contract workers, consultants, freelancers, seasonal workers, and interns. Research also shows that nearly 50 percent of all companies use some form of temporary employees. Why might this be a good option for your company? Here are four ways hiring temporary [...] Read More

Important Skills Needed to Work in Customer Service

  • December 27, 2018
  • Posted in News
The best customer service representatives have mastered specific skills, which you need demonstrate on your resume, during interviews and throughout your job search. In every situation, the goal of great service is to show a customer that: You care about them and about fulfilling their order, solving their problem and/or answering their questions, whatever it [...] Read More

Your Interview Isn’t Over When You Leave the Room

  • November 28, 2016
  • Posted in News
After your job interview concludes and you leave the premises, you can bet that you continue to be the topic of conversation among your interviewers. In fact, it’s not a good sign if they dismiss you and forget about you right away. That’s What They Said About You As they discuss you as a candidate, [...] Read More