The Watercooler

The Watercooler Blog is full of workplace tips and trends related to employee retention, engagement, interviewing and more. The Watercooler is frequently refilled, so gather ‘round often.

Posts tagged: Fresno CA Temp Agency

Red Flags to Look for at a Job Interview

Deciding whether to accept a job offer, or proceed to the next level of a company’s hiring process, is up to you. During an interview, remember: You are evaluating an employer just as much as they are evaluating you. Keep Your Eyes Open Pay close attention during your interview, not just to the verbal messages [...] Read More

The Secrets to a Great Phone Interview

Companies use phone interviews as their initial screen of candidates, so they can determine which ones will be invited in for a face-to-face meeting. Often, phone interviews are prearranged, but it’s possible you may receive a surprise call. Either way, the key to success is being prepared. Helpful Tips Preparation for a phone interview is [...] Read More

How to Craft the Perfect Call Center Resume

As a call center job candidate, an effective resume ensures your search process reaches the next level of success: being contacted for an interview with a prospective employer. Your resume must illustrate your skills in customer service at the highest level. It should demonstrate your strong working knowledge of relevant practices, policies and procedures, as [...] Read More

How Employees Benefit From Continuous Training

Effective training should start on day one of an employee’s tenure at your company and become successive as a person grows within the organization. The short-term expense is well worth the long-term gains, as you develop satisfied, qualified, productive workers. Recent research showed that 40 percent of employees who received poor training left their jobs [...] Read More

What Hiring Managers Should Look for in Resumes

A job candidate’s resume is their first introduction to you, the hiring manager responsible for matching the best talent with the right roles. Hiring mistakes are devastatingly costly to everyone involved – starting with you, your HR team and your organization. They hurt candidates, too, so you want to avoid them at all cost. It’s [...] Read More

The Secrets to a Great Phone Interview

Companies use phone interviews as their initial screen of candidates, so they can determine which ones will be invited in for a face-to-face meeting. Often, phone interviews are pre-arranged, but it’s possible you may receive a surprise call. Either way, the key to success is being prepared. Helpful Tips Preparation for a phone interview is [...] Read More

Using Behavioral Interviews to Find the Right Candidate

A behavioral approach to interviewing can take the guesswork out of hiring with a structured process that helps you better assess candidates’ knowledge, skills, work styles and other relevant competencies – as you narrow the field toward your final decision. Behavioral questions delve into an individual’s actions and results in past work situations that are [...] Read More

How to Handle a Candidate Whose Background – But Not Personality – Fits the Criteria

Skills versus personality … which one is more important in a job candidate? A successful long-term employee has a personality that matches both their role within your company and your workplace culture. And while skills, knowledge and ability can be developed with experience, an employee’s personality is unlikely to change. In one study of more [...] Read More