A well-written job description is one of the most essential communication tools you can have in place for your employees, managers, recruiters and prospective hires. It not only becomes a foundation for the development of interview questions, but it also fosters effective management on all levels and protects your business for the future. Strong job [...]
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It’s tough when a good employee leaves your company. Rarely can you change their mind, once they’ve made up their minds - but you can use an exit interview as a rich source of information to help your organization improve. Rarely, if ever, will you receive such candid, frank feedback from a current member of [...]
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Regardless of their role, no employee works alone, or in a vacuum. Even in the most technical jobs, the ability to effectively interact with team members is essential to success. There will always be colleagues who need to know the status of tasks or projects and, in general, what’s going on. While teamwork skills are [...]
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The average time it takes to fill an open position is about 42 days – up from just 25 days a few years ago. Due to the ease with which anyone can now apply for a job, the volume of potential candidates for most roles has increased substantially – and with this increase has come [...]
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It should come as no surprise that happy employees are more productive. Research continues to support this fact, including a study of more than 700 workers conducted by the University of Warwick. It showed that happy employees were 12 percent more productive than their counterparts, while unhappy employees were 10 percent less productive. In other [...]
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“Culture” has been a corporate buzzword for a long time; but what does it really mean for you and for the ongoing success of your business? And, how can you build a culture of engagement, productivity and success as you move forward in 2018? In a word, culture is the personality of your organization. Entrepreneur.com [...]
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As a manager, it’s part of your job to identify and groom the next generation of leaders within your company. You may have a good idea of what an employee’s next step should be, but how do you determine exactly when to promote them? If you act too soon, an individual may be overwhelmed by [...]
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Skilled receptionists are in high demand, and the best candidates don’t stay in the job market for long. And because they are often the first point of contact with your customers, you don’t want to settle when it comes to filling this position. Follow these tips to ensure you find the right combination of experience [...]
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Workplace conflict is inevitable. In some cases, conflict is actually normal and healthy. Experts have found that the most effective teams are those in which members feel safe enough to “agree to disagree” with one another. But, as noted by organizational psychologist Michael Woodward, “Unhealthy conflict is when it becomes personal and emotional. Then, your [...]
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The best employees are constantly looking to better themselves and improve their performance. As a result, they crave specific, timely feedback. The traditional practice of conducting performance reviews annually – or even on a six-month or quarterly basis – is no longer sufficient to meet employee demands or the changing pace of business. As noted [...]
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February 12, 2018
