Effective training should start on day one of an employee’s tenure at your company and become successive as a person grows within the organization. The short-term expense is well worth the long-term gains, as you develop satisfied, qualified, productive workers. Recent research showed that 40 percent of employees who received poor training left their jobs [...]
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A job candidate’s resume is their first introduction to you, the hiring manager responsible for matching the best talent with the right roles. Hiring mistakes are devastatingly costly to everyone involved – starting with you, your HR team and your organization. They hurt candidates, too, so you want to avoid them at all cost. It’s [...]
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A behavioral approach to interviewing can take the guesswork out of hiring with a structured process that helps you better assess candidates’ knowledge, skills, work styles and other relevant competencies – as you narrow the field toward your final decision. Behavioral questions delve into an individual’s actions and results in past work situations that are [...]
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Skills versus personality … which one is more important in a job candidate? A successful long-term employee has a personality that matches both their role within your company and your workplace culture. And while skills, knowledge and ability can be developed with experience, an employee’s personality is unlikely to change. In one study of more [...]
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A recent study showed that less than half (45 percent) of workers felt their annual reviews were a fair representation of their work performance. Only 37 percent said their managers provided accurate feedback. When you’re seeking the full picture of your performance, don’t just look up the organizational chart – but also look right, left, [...]
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Not all job hoppers are alike. When you first glance at the resume of a candidate who has changed jobs frequently in recent years, it may send up an automatic red flag that makes you want to toss it immediately into the “reject” pile. Not so fast. Be careful not to miss out on a [...]
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Keeping your employees happy, focused, and productive is vital to the success of your business. And today, people view benefits – including paid vacation – as being just as important as salary when it comes to where they work. It’s time that every employer got smart about the critical need to offer work/life balance to [...]
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Hiring the right employee, the first time around, is one of the most important things you do as a manager and a leader. Costly hiring mistakes can be devastating to your bottom line, morale, and overall business success. As you interview candidates, you have two goals. The first is to assess their skills and ability [...]
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Asking questions is a normal part of everyone’s workday. In fact, you want employees who are naturally interested, inquisitive, and curious. But, dealing with constant barrages of questions can make it difficult to get your own job done. A key part of your job as a manager is providing clear, direct feedback. But you wouldn’t [...]
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It’s unrealistic to think all your employees will get along famously, all the time. But you may be surprised to hear that typical managers spend up to 40 percent of their time on conflict resolution – and 60 to 80 percent of workplace trouble is due to strained employee relationships. How can you avoid having [...]
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