Temporary employees play a critical role in your company’s success. After all, you call on them when you’re in a pinch: Your seasonal workload is overwhelming, a customer deadline is looming, or a business-critical employee is suddenly absent or has resigned. And, they show up ASAP, prepared to hit the ground running. So, it’s not [...]
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When you buy a product or service, what are the driving factors behind your purchase decision? Ads, coupons, or a company’s Facebook page can all be helpful sources. But, there’s helpful – and there’s influential. More likely than not, you’ll be influenced to finalize your selection by someone you know and trust: perhaps a friend, [...]
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As a good supervisor, you strive to get the best out your team, no matter the circumstances. However, that task gets trickier when direct oversight isn't actually possible. In those situations, you need to upgrade your managing game. To do that, you should implement the best practices for performance management to get the most out [...]
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Back in the day, the words “empathy” and “workplace” were rarely muttered in the same sentence. There was no room for feelings or emotions once you arrived at work. You checked them at the door and went on with your day – picking them up again when you headed home. Theoretically, it may have been [...]
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Diversity is a major core value for many organizations, but subconscious bias in making hiring decisions may be hindering that goal. Common examples of hiring bias include: being drawn to candidates for their personal likeability or connecting more with candidates who have a shared background. Avoid hiring bias with these five crucial tips: 1. Raise [...]
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The Covid-19 pandemic started as a short-term crisis – or so everyone thought. But soon, it will enter its second year. What was perceived as a sprint has become a marathon and a total shift in the way people think, work, and live. As your employees return to the workplace in the shadow of coronavirus, [...]
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Breakups are hard. It's as true in business as it is in relationships. When employees leave, it can create an awkward situation. This is true no matter the circumstances, But managing the departure the right way can create significant value. Having a strong offboarding process can actually improve employee retention. At the same time, it [...]
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Your team is seriously short-staffed. The last thing you want to do is cut corners on your hiring process, but you’re getting desperate. Your existing employees are doing the best they can, but they can only accomplish so much each day — and overtime costs are adding up fast. What you might not realize is [...]
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Temporary employees play a critical role in your company’s success. After all, you call on them when you’re in a pinch: Your seasonal workload is overwhelming, a customer deadline is looming, or a business-critical employee is suddenly absent or has resigned. And, they show up ASAP, prepared to hit the ground running. So, it’s not [...]
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If your staff only consists of native English speakers, you could be missing out on a major customer service opportunity - approximately 67.3 million people in the United State speak a language other than English, according to the Center for Immigration Studies. Check out these seven benefits of hiring bilingual employees: 1. More Business Possibilities [...]
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