The Watercooler

The Watercooler Blog is full of workplace tips and trends related to employee retention, engagement, interviewing and more. The Watercooler is frequently refilled, so gather ‘round often.

What is The Cost of Making a Bad Hire?

There are many variables in determining what a bad hire may cost your company. But no matter which expert analyses you consider, you can’t afford to make such a mistake very often. The U.S. Department of Labor estimates the cost of a failed hire is at least 30 percent of an employee’s first-year earnings. Half [...] Read More

What You Need to Include in New Hire Training

Starting a new job is one of the biggest transitions a person experiences. The way you welcome a new employee to your team makes a crucial first impression – and sets the stage for their future at your company. You worked hard to hire this person. So, work hard not to lose them. Studies show [...] Read More

How to Interview Candidates for Soft Skills

The right hire is not based solely on a candidate’s education, experience, and technical prowess. Soft skills are equally, if not more important in determining whether a person will be a good fit at your company. Soft skills are those transferable traits beneficial to many different types of jobs. These personal qualities and attributes enable [...] Read More

How to Handle Bickering Employees

It’s unrealistic to think all your employees will get along famously, all the time. But you may be surprised to hear that typical managers spend up to 40 percent of their time on conflict resolution – and 60 to 80 percent of workplace trouble is due to strained employee relationships. How can you avoid having [...] Read More

How to Develop an Effective Social Media Policy for Employees

Social media has become an everyday part of our lives; we find ourselves constantly checking on the latest update, answering the pings that make our phones buzz and our hearts race just a little bit faster: What happened? Who posted? Unfortunately, those distractions filter too often into the workplace, taking people away from work and [...] Read More